Online dispute settlement platform

Online Dispute Resolution Platform (ODR-Platform)

Information on online dispute resolution: The EU Commission has created an Internet platform for the online settlement of disputes. The platform serves as a contact point for out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. The customer can reach the platform under the following link: https://ec.europa.eu/consumers/odr
We are neither willing nor obliged to participate in dispute resolution procedures before consumer arbitration bodies.

For further information and questions please visit the website Wikipedia.