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Online dispute settlement platform

Online Dispute Resolution Platform (ODR-Platform)

According to the European ODR Regulation (Regulation on the extrajudicial online dispute resolution for consumer disputes) enterprisers who sell to consumers as of January 9th 2016 on have the duty to place a link to the appropriate platform on their page, separated from the Terms and Conditions and Legals.

Below you can find a link to the online dispute resolution platform (hereinafter called 'ODR platform'). We point out that the linked site is not operated by our company Edelholzverkauf. 

According to the notification on this website the service will be available as of February 15th 2016.



https://ec.europa.eu/consumers/odr/

For further information and questions please visit the corresponding EU-Site here  or contact us via our Contact form on the bottom of our page!

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